Onboard, measure and retain every agent user

Firstflow is an onboarding and activation layer built for AI agent products. Instead of static tooltips or generic walkthroughs, Firstflow delivers personalized onboarding, surveys, announcements, issue reporting, and feedback collection directly inside the chat, right where your users already interact with your agent.

Traditional tools overlay on top of your UI with popups, modals, and banners that interrupt the user flow. Firstflow works inside the conversation. Your agent guides users through onboarding steps, collects feedback, announces features, and handles issue reports, all within the chat experience your users already trust. No context switching, no extra UI chrome.

Teams building AI agent products, whether its a customer support agent, a coding assistant, a sales copilot, or any chat-based AI. If your users interact with an agent, Firstflow helps you onboard them, collect insights, and drive activation without building it all from scratch.

Firstflow detects user attributes like role, plan, and behavior to customize the onboarding flow. A Product Manager sees a different first-run experience than a Developer. Each user gets a checklist, capability recommendations, and guidance tailored to how theyll actually use your agent, all delivered conversationally by the agent.

Firstflow covers five core use cases: personalized onboarding flows, in-chat surveys (NPS, session star ratings), contextual feature announcements, one-tap issue reporting with automatic Slack routing, and per-response feedback collection with thumbs up/down and sentiment tracking. Each works inside the chat, with no separate tools needed.

Most teams are live in an hour. Firstflow provides a lightweight SDK that sits alongside your existing agent framework. You define flows, surveys, and announcements in the dashboard, and the agent delivers them automatically based on your targeting rules. No rearchitecture required.

When a user hits a problem, the agent proactively offers to capture it. Firstflow collects the context (what the user was doing, conversation history, and a structured report), then routes it to your team via Slack or your ticketing system. Your team gets actionable bug reports instead of vague complaints.

Yes. Firstflow tracks completion rates, drop-off points, survey responses, feedback sentiment, and time-to-first-value per user segment. You can see which flows drive activation, which steps lose users, and where to optimize, all from a single dashboard.