Personalized onboarding. For every agent user

FirstFlow helps AI agent teams deliver personalized onboarding inside the chat, based on who each user is and what they need. Drive activation and retention from the first message.

Built for teams shipping conversational AI products.

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More than a prompt.
A complete experience layer.

Anyone can add a welcome message. Firstflow gives you the infrastructure to activate, learn from, and grow your users without rebuilding it from scratch.

Without Firstflow
With Firstflow
User onboarding

A welcome message or blank input

Structured in-chat flows that guide users to value

Capability discovery

Users figure it out on their own

Progressive feature reveals at the right moment

Input collection

Unstructured chat or external forms

Native step-by-step flows inside the conversation

Response feedback

No mechanism

Per-message like/dislike with optional reason

Issue reporting

Support ticket, days later

In-chat report with full conversation context

Team signals

No visibility

Slack notifications and webhooks in real time

Measurement

None

Engagement, completion, drop-off, and feedback trends

Personalization

One-size-fits-all

Flows adapt to each user's behavior and milestones

Design in-chat flows, connect Slack, capture feedback — without rebuilding from scratch.

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Frequently Asked Questions

What is Firstflow?

Firstflow is an onboarding and activation platform built for AI agent products. It lets teams design structured in-chat experiences — capability discovery, skill unlocks, surveys, feedback flows, and issue reporting — that feel native to the conversation. Instead of layering modals or tooltips on top of a chat interface, Firstflow delivers onboarding inside the conversation, where users already are.

Who is Firstflow for?

Firstflow is for teams building conversational AI products: copilots, assistants, support agents, sales agents, and any product where the primary interface is a chat. If you're shipping an agent and you want users to actually activate, stick around, and tell you what's working — Firstflow is for you.

How is this different from Intercom or Appcues?

Intercom and Appcues are built for SaaS products with fixed UIs — buttons, menus, dashboards you can point at and annotate. Agent products don't have that. The interface is a conversation. Firstflow delivers onboarding, feedback, and issue reporting inside that conversation, not layered on top of it.

What integrations do you support?

Firstflow currently supports Slack and webhooks. Connect your Slack workspace to route feedback, issue reports, and onboarding events to the right channels. Use webhooks to pipe any Firstflow event into your own backend, CRM, or data warehouse.

Can I try Firstflow for free?

Yes. Sign up and start building flows for free. No credit card required.

Start activating your users today

Design your first in-chat onboarding flow, connect Slack, and start capturing user feedback in minutes. No infrastructure to build.